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What happens after you hit send
A real person reads your message
We confirm scope & quote
Work begins the same day
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What our clients actually say
Before you message us
How fast will someone actually get back to me?
Typically under 15 minutes, 24/7. A real person reads every message — no auto-replies, no chatbot loops. Even if you hit send at 3am on a Sunday, you'll usually hear back within minutes.
Do I need to know exactly what I want before messaging?
No. Just tell us the goal — "I need to pitch investors next month" or "I want a leave-behind for a trade show." We'll suggest the right format (slides, brochure, infographic, one-pager, etc.) and the right scope.
Will you sign an NDA?
Yes — before any files change hands, if you'd like. Just mention NDA in your first message and we'll send one over (or sign yours).
What if I'm on a really tight deadline?
Tell us in the message. We've turned around full investor decks in 24 hours and tri-fold brochures in 48. We'll be honest about what's possible and offer parallel-designer options for genuinely urgent work.
Can I just call instead of writing?
Yes — +1 (347) 464 59 57. Toll-free, no queue, no hold music. A real person picks up.
What if I need ongoing work, not a one-off project?
We work with marketing teams on retainer and with agencies on white-label arrangements. Mention "retainer" or "ongoing" in your message and we'll quote both options upfront.
US Office
United States — visits by appointment
Response time
24 hours a day, 7 days a week — never bots